Cookie Policy

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our Services. This policy should be read together with our Privacy Policy which set out who we are, how to contact us, what data is collected, how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

Cookies

A cookie is a small text file which is placed onto your device (e.g. your smartphone or other electronic device) when you use our Services. When we use cookies on our Services, you will always be informed by a pop-up within the Services.

Cookies help us to recognise you and your device and allow us to store some information about your preferences or past actions, including your location data (for more information, please see our Privacy Policy).

For example, we may monitor how many times you use our Services, which parts of the Services you go to, location data. This information helps us to understand use of the Services by our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

Consent to use cookies and changing settings 

We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (e.g. to allow you to remain logged-in to the Services as you navigate within the Services and use the Services functionalities).

You can withdraw any consent to the use of cookies or manage any other cookie preferences by using the tool made available to you within the Services itself. You can then adjust sliders or untick boxes as appropriate to reflect your choice. It may be necessary to refresh or restart the Services for the updated settings to take effect.

Manage Your Cookie Consent

Our use of cookies

The table below provides more information about the cookies we use and why:

Hotjar

Statistics, Functional

Usage

We use Hotjar for heat maps and screen recordings. Read more

Sharing data

For more information, please read the Hotjar Privacy Statement.

Statistics

Name
_hjid
Expiration
1 year
Function
Store a unique user ID
Name
_hjIncludedInPageviewSample
Expiration
1 minute
Function
Store and count pageviews
Name
_hjAbsoluteSessionInProgress
Expiration
session
Function
Store unique visits
Name
_hjSessionUser_*
Expiration
1 year
Function
Store a unique user ID
Name
_hjIncludedInSessionSample
Expiration
30 minutes
Function
Name
_hjFirstSeen
Expiration
30 minutes
Function
Store first visit to the site
Name
_hjIncludedInSessionSample_*
Expiration
30 minutes
Function

Functional

Name
_hjSession_*
Expiration
session
Function
Provide functions across pages
Name
_hjDonePolls
Expiration
1 year
Function
Store performed actions on the website
Name
_hjMinimizedPolls
Expiration
1 year
Function
Store if a message has been dismissed

WooCommerce

Functional

Usage

We use WooCommerce for webshop management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wc_cart_hash_*
Expiration
session
Function
Store items in shopping cart
Name
woocommerce_items_in_cart
Expiration
session
Function
Store items in shopping cart
Name
woocommerce_cart_hash
Expiration
1 day
Function
Store items in shopping cart
Name
wp_woocommerce_session_*
Expiration
session
Function
Store performed actions on the website
Name
wc_cart_created
Expiration
session
Function
Store performed actions on the website
Name
wc_fragments_*
Expiration
persistent
Function

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wp-api-schema-model*
Expiration
session
Function
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users
Name
WP_DATA_USER_*
Expiration
session
Function
Store user preferences
Name
wp_lang
Expiration
session
Function
Store language settings
Name
WP_PREFERENCES_USER_*
Expiration
persistent
Function
Store user preferences

Google Adsense

Marketing

Usage

We use Google Adsense for showing advertisements. Read more

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing

Name
_gcl_au
Expiration
persistent
Function
Store and track conversions
Name
google_adsense_settings
Expiration
persistent
Function
Provide ad delivery or retargeting

Google Analytics

Statistics, Functional

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga_*
Expiration
1 year
Function
Store and count pageviews
Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_gid
Expiration
1 day
Function
Store and count pageviews
Name
_gaexp
Expiration
90 days
Function
Store ID's of experiments and sessions for A/B testing

Functional

Name
_gat_UA-*
Expiration
session
Function
Provide technical monitoring

Sourcebuster JS

Statistics

Usage

We use Sourcebuster JS for visitor tracking. Read more

Sharing data

This data is not shared with third parties.

Statistics

Name
sbjs_migrations
Expiration
6 months
Function
Name
sbjs_first_add
Expiration
6 months
Function
Name
sbjs_current
Expiration
6 months
Function
Store browser details
Name
sbjs_first
Expiration
6 months
Function
Name
sbjs_session
Expiration
Function

MailChimp

Statistics, Functional

Usage

We use MailChimp for mailing list subscriptions. Read more

Sharing data

For more information, please read the MailChimp Privacy Statement.

Statistics

Name
mailchimp_landing_site
Expiration
1 month
Function
Store which page was visited first

Purpose pending investigation

Name
mailchimp.cart.*
Expiration
Function

Functional

Name
MCPopupClosed
Expiration
1 year
Function
Whether you have dismissed the MailChimp subscribe popup form
Name
MCPopupSubscribed
Expiration
3 months
Function
Prevents the MailChimp popup subscribe form showing after you subscribe

Pinterest

Marketing

Usage

We use Pinterest for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Pinterest Privacy Statement.

Marketing

Name
_pin_unauth
Expiration
1 day
Function
Store the user's usage history

Google Fonts

Marketing

Usage

We use Google Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing

Name
Google Fonts API
Expiration
expires immediately
Function
Read user IP address

Vimeo

Statistics

Usage

We use Vimeo for video display. Read more

Sharing data

For more information, please read the Vimeo Privacy Statement.

Statistics

Name
__utmt_player
Expiration
10 minutes
Function
Store and track audience reach
Name
vuid
Expiration
2 years
Function
Store the user's usage history

Purpose pending investigation

Name
__cf_bm
Expiration
Function

WP Engine

Purpose pending investigation

Usage

We use WP Engine for website hosting. Read more

Sharing data

For more information, please read the WP Engine Privacy Statement.

Purpose pending investigation

Name
rtk_gdpr_c
Expiration
session
Function
Name
rtkuuid
Expiration
session
Function
Name
rtk_gdpr_a
Expiration
session
Function
Name
rtk_p
Expiration
session
Function
Name
rtk_sid
Expiration
session
Function
Name
rtk_rps
Expiration
session
Function
Name
rtk_sat
Expiration
session
Function

PHP

Functional

Usage

We use PHP for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
exp*
Expiration
Function
Provide functions across pages

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
cmplz_policy_id
Expiration
365 days
Function
Store accepted cookie policy ID
Name
cmplz_functional
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics-anonymous
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_marketing
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_event_*
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_consent_status
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_user_data
Expiration
365 days
Function
Read to determine which cookie banner to show
Name
cmplz_id
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_choice
Expiration
365 days
Function
Store if a message has been dismissed
Name
cmplz_preferences
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_saved_categories
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_saved_services
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_banner-status
Expiration
365 days
Function
Store if the cookie banner has been dismissed
Name
cmplz_consented_services
Expiration
365 days
Function
Store cookie consent preferences

Google Ads

Marketing, Statistics

Usage

We use Google Ads for advertising. Read more

Sharing data

For more information, please read the Google Ads Privacy Statement.

Marketing

Name
_gcl_aw
Expiration
90 days
Function
Provide ad delivery or retargeting
Name
ads/ga-audiences
Expiration
expires immediately
Function
Store information for remarketing purposes

Statistics

Name
_gac_UA-*
Expiration
90 days
Function
Store and count pageviews

Query Monitor

Functional

Usage

We use Query Monitor for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
qm-filter-assets_scripts-scripts-host
Expiration
various
Function
Provide functions across pages
Name
qm-filter-db_queries-caller
Expiration
various
Function
Provide functions across pages
Name
qm-front-container-pinned
Expiration
various
Function
Provide functions across pages
Name
qm-filter-db_queries-type
Expiration
various
Function
Provide functions across pages

Podsights

Statistics

Usage

Read more

Sharing data

This data is not shared with third parties.

Statistics

Name
__pdst
Expiration
persistent
Function
Store and track interaction

Google Tag Manager for Wordpress

Statistics

Usage

We use Google Tag Manager for Wordpress for website statistics. Read more

Sharing data

This data is not shared with third parties.

Statistics

Name
gtm4wp_orderid_tracked
Expiration
1 year
Function
Store and track interaction

Google DoubleClick

Marketing

Usage

We use Google DoubleClick for cross-channel advertising. Read more

Sharing data

For more information, please read the Google DoubleClick Privacy Statement.

Marketing

Name
IDE
Expiration
2 years
Function
Provide ad delivery or retargeting on .doubleclick.net
Name
__gads
Expiration
13 months
Function
Provide ad delivery or retargeting
Name
__ar_v4
Expiration
persistent
Function
Store and track conversions
Name
___gads
Expiration
13 months
Function
Provide ad delivery or retargeting
Name
ar_v4
Expiration
persistent
Function
Store and track conversions
Name
DSID
Expiration
2 weeks
Function
Store user preferences
Name
idIDE
Expiration
2 years
Function
Provide ad delivery or retargeting

YouTube

Marketing

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing

Name
GPS
Expiration
session
Function
Store location data
Name
VISITOR_INFO1_LIVE
Expiration
6 months
Function
Provide ad delivery or retargeting
Name
YSC
Expiration
session
Function
Store and track interaction
Name
PREF
Expiration
8 months
Function
Store user preferences

Google Maps

Marketing

Usage

We use Google Maps for maps display. Read more

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing

Name
Google Maps API
Expiration
expires immediately
Function
Read user IP address

Miscellaneous

Statistics, Marketing/Tracking

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
_fbp
Expiration
Function
Name
simpleStorage
Expiration
Function
Name
exp*
Expiration
Function
Name
_popup
Expiration
Function
Name
_fbc
Expiration
Function
Name
_gcl_dc
Expiration
Function
Name
_derived_epik
Expiration
1 year
Function
Name
ta-palette-data-siteurl
Expiration
Function
Name
ta-palette-data
Expiration
Function
Name
ta-palette-data-site
Expiration
Function
Name
ta-palette-data-home
Expiration
Function
Name
sa-user-id-v2
Expiration
Function
Name
sa-user-id
Expiration
Function
Name
f800TrackingConsent
Expiration
Function
Name
popup-closed
Expiration
Function
Name
popup-closed-2022-10-22percent-popup
Expiration
Function
Name
popup-closed-2022-black-friday-popup-uk
Expiration
Function
Name
is_eu
Expiration
Function
Name
popup-closed-2022-black-friday-popup-au
Expiration
Function
Name
{c08ec500-3d10-42b1-8139-a54452795e0f}
Expiration
Function
Name
ta-has-oxygen-builder
Expiration
Function
Name
ta-has-woocommerce
Expiration
Function
Name
popup-closed-2023-01-aus-start-popup
Expiration
Function
Name
bm_sz
Expiration
Function
.list-manage.com
Name
test_cookie
Expiration
Function
.doubleclick.net
Name
__kla_viewed
Expiration
Function
Name
_cfuvid
Expiration
Function
Name
WP_PREFERENCES_USER_6
Expiration
Function
Name
outbrain_cid_fetch
Expiration
Function
Name
qm-admin-container-pinned
Expiration
Function
Name
hjViewportId
Expiration
Function
Name
_hjRecordingLastActivity
Expiration
Function
Name
_hjRecordingEnabled
Expiration
Function
Name
popup-closed-protein-bar-launch
Expiration
Function
Name
hjActiveViewportIds
Expiration
Function
Name
popup-closed-2023-june-sale-uk
Expiration
Function
Name
WP_PREFERENCES_USER_7
Expiration
Function
Name
loglevel
Expiration
Function
Name
WP_PREFERENCES_USER_3331
Expiration
Function
Name
_grecaptcha
Expiration
Function
Name
popup-closed-2023-07-free-choc-protein
Expiration
Function
Name
_pin_unauth_ls
Expiration
Function
Name
popup-closed-2023-june-sale-aus
Expiration
Function
Name
klaviyoOnsite
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function
Name
popup-closed-2023-08-app-launch-popup-uk
Expiration
Function
Name
popup-closed-2023-08-app-launch-popup-au
Expiration
Function
Name
_uetvid_exp
Expiration
Function
Name
_uetsid_exp
Expiration
Function
Name
_uetvid
Expiration
Function
Name
_uetsid
Expiration
Function
Name
popup-closed-app-available-popup
Expiration
Function
Name
WP_PREFERENCES_USER_36
Expiration
Function
Name
popup-closed-app-available-popup-prog-join-pages
Expiration
Function
Name
popup-closed-banana-mint-choc-uk-popup
Expiration
Function
Name
lastExternalReferrer
Expiration
Function
Name
lastExternalReferrerTime
Expiration
Function
Name
wpengine_php
Expiration
Function
Name
popup-closed-protein-power-weekend
Expiration
Function
Name
popup-closed-2023-10-programme-sale
Expiration
Function
Name
popup-closed-2023-10-peanut-caramel-protein-bar
Expiration
Function
Name
popup-closed-black-friday-2023
Expiration
Function
Name
WP_PREFERENCES_USER_33
Expiration
Function
Name
notice-closed-black-friday-2023
Expiration
Function
Name
popup-closed-keto-coffee-hot-choc-laumch
Expiration
Function
Name
sp_history
Expiration
Function
Name
redirect
Expiration
Function
Name
popup-closed-2023-12-free-water-bottle
Expiration
Function
Name
noredirect
Expiration
Function
Name
popup-closed-23-24-winter-sale-shop
Expiration
Function
Name
popup-closed-23-24-winter-sale-prog
Expiration
Function
Name
klaviyoPagesVisitCount
Expiration
Function
Name
MNC-LEADS-f546ba033b0bafcd48e24b747aa90135
Expiration
Function
Name
bulkSecret
Expiration
Function
Name
__storage_test__
Expiration
Function
Name
tooltipPause
Expiration
Function
Name
_pk_id.17.3e3a
Expiration
Function
Name
_pk_ref.17.3e3a
Expiration
Function
Name
_pk_id_17_3e3a
Expiration
Function
Name
_pk_ref_17_3e3a
Expiration
Function
Name
popup-closed-coffee-crunch-launch
Expiration
Function
Name
popup-closed-easter24
Expiration
Function
Name
_pk_ses.17.3e3a
Expiration
Function
Name
_pk_ses_17_3e3a
Expiration
Function
Name
hlo_cmplz_46_consented_services
Expiration
365 days
Function
Name
hlo_cmplz_46_policy_id
Expiration
365 days
Function
Name
hlo_cmplz_46_marketing
Expiration
365 days
Function
Name
hlo_cmplz_46_statistics
Expiration
365 days
Function
Name
hlo_cmplz_46_preferences
Expiration
365 days
Function
Name
hlo_cmplz_46_functional
Expiration
365 days
Function
Name
hlo_cmplz_46_banner-status
Expiration
365 days
Function
Name
popup-closed-iamready2024
Expiration
Function
Name
pdst-1706698729.864-917
Expiration
Function
Name
hlo_cmplz_47_saved_services
Expiration
365 days
Function
Name
hlo_cmplz_47_consented_services
Expiration
365 days
Function
Name
hlo_cmplz_47_policy_id
Expiration
365 days
Function
Name
hlo_cmplz_47_marketing
Expiration
365 days
Function
Name
hlo_cmplz_47_statistics
Expiration
365 days
Function
Name
hlo_cmplz_47_preferences
Expiration
365 days
Function
Name
hlo_cmplz_47_functional
Expiration
365 days
Function
Name
hlo_cmplz_47_saved_categories
Expiration
365 days
Function
Name
hlo_cmplz_47_banner-status
Expiration
365 days
Function
Name
hlo_cmplz_24_policy_id
Expiration
365 days
Function
Name
hlo_cmplz_24_marketing
Expiration
365 days
Function
Name
hlo_cmplz_24_statistics
Expiration
365 days
Function
Name
hlo_cmplz_24_preferences
Expiration
365 days
Function
Name
hlo_cmplz_24_functional
Expiration
365 days
Function
Name
hlo_cmplz_24_banner-status
Expiration
365 days
Function
Name
hlo_cmplz_24_saved_categories
Expiration
365 days
Function
Name
hlo_cmplz_24_saved_services
Expiration
365 days
Function
Name
hlo_cmplz_24_consented_services
Expiration
365 days
Function
Name
_clck
Expiration
Function
Name
ZD-buid
Expiration
Function
Name
ZD-suid
Expiration
Function
Name
ZD-store
Expiration
Function
Name
hlo_cmplz_26_saved_categories
Expiration
365 days
Function
Name
hlo_cmplz_26_saved_services
Expiration
365 days
Function
Name
__paypal_storage__
Expiration
Function
Name
hlo_cmplz_37_consented_services
Expiration
365 days
Function
Name
hlo_cmplz_37_policy_id
Expiration
365 days
Function
Name
hlo_cmplz_37_marketing
Expiration
365 days
Function
Name
hlo_cmplz_37_statistics
Expiration
365 days
Function
Name
hlo_cmplz_37_preferences
Expiration
365 days
Function
Name
hlo_cmplz_37_functional
Expiration
365 days
Function
Name
hlo_cmplz_37_banner-status
Expiration
365 days
Function
Name
hlo_cmplz_37_saved_categories
Expiration
365 days
Function
Name
hlo_cmplz_37_saved_services
Expiration
365 days
Function

Statistics

Name
sbjs_current_add
Expiration
6 months
Function
Name
sbjs_udata
Expiration
6 months
Function

Marketing/Tracking

Name
__kla_id
Expiration
Function
Store a user id

How to turn off all cookies and consequences of doing so

If you do not want to accept any cookies, you may be able to change your device settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our Services and of other Services you use on your device. For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

Changes to this policy

This policy was published on 19/04/2024 and last updated on 19/04/2024. We may change this cookies policy from time to time, when we do we will inform you via the Services or by sending an email to the email address you provided when you signed up to the Services.

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